Month: April 2026
-
Managing Knowledge Transfer in Global Capability Center Transitions
In this piece, I explain why knowledge transfer failures in GCC transitions are rarely about training or documentation and are often decided by the structural choices that shape long term capability. Introduction Knowledge transfer failures in Global Capability Center transitions rarely show up during handover. They surface later, after go‑live, as quiet underperformance, with delivery…
-
BOT Model in India: Why It’s Winning for US Firms in 2026–27
Introduction Expanding your business internationally once felt like choosing between two difficult options. You could outsource and sacrifice control, culture, and intellectual property. or build a foreign subsidiary from scratch and spend months navigating legal complexity, compliance, and hiring uncertainty. In 2026–27, more US companies are choosing a smarter third path: the Build‑Operate‑Transfer (BOT) model.…
-
India’s Emerging GCC Cities: The Talent Pivot Reshaping Growth
Introduction For years, Global Capability Centers in India (GCCs) have been synonymous with metro cities like Bengaluru, Hyderabad, and Pune. These Tier 1 hubs offer scale, maturity, and access to specialized talent, and became the default choice for global enterprises. But in 2026, that narrative is clearly shifting.Enterprises are no longer asking where talent exists…