From client engagement to technology implementation to service delivery, our IT Solutions and Services give you access to our proficiency in advanced technologies and proven practices along the entire IT life cycle.
ATG’s IT solutions and services deliver innovative solutions, allowing clients to embrace the technologies that stimulate their companies’ future growth. We build innovative IT infrastructure solution and support services, along with application and security services using both cloud and traditional technologies, combined with collective business, technical and industry expertise. From client engagement to technology implementation to service delivery, we give you access to our proficiency in advanced technologies and proven practices along the entire IT life cycle.
ATG provides application maintenance and support at varying levels to meet your exact needs. We manage applications built using a wide variety of technologies. Our services include pro-active monitoring, root-cause analysis, preventative maintenance, service continuity and continuous improvement in the stability and availability of applications.
Support: Level 1
Support: Level 2
Support: Level 3
Maintenance: Level 4
Our Remote DBA services offer 24×7 support for SQL Server, Oracle, MySQL, DB2. Our reliable managed services are designed to meet your database administration, maintenance, monitoring, management, development, support, and consulting needs. Our expert database administrators are experienced to solve your DB issues with efficient turnaround times. Our professional remote DBA work comes along with guaranteed response time, high availability, stability and proactive monitoring.
Our suite of DBA related services includes:
ATG’s Infrastructure Management & Support Services is a comprehensive solution that leverages industry best practice tools and solutions. We offer you repeatable, predictable and highly optimized processes to help you meet continuously evolving business needs, while maintaining extremely high levels of optimized IT performance and utilization.
Our end-to-end offering covers configuration/change management, fault management, performance management and security management across a wide spectrum of IT infrastructure, networks, servers, operating systems, databases and select applications.
Our DevOps services help clients transform their software delivery process and accelerate the product release cycle time, while improving operational efficiency.
Our design, development engineering, technology solutions and test and operations services span the entire product development lifecycle to help fuel efficient, fast-paced and sustainable innovation.
ATG’s DevOps services will help you:
Some of our services include:
Helps assess DevOps maturity in your organization, define transformation roadmap, adoption of DevOps tools and processes.
DevOps execution for ongoing software development project.
Devops Center Of Excellence (COE)
As a separate function which institutionalizes the use of right tools & processes into the software development practices.
Identify KPIs and get Insights from project execution and reporting, Monitoring DevOps process and tools adherence.
Rapidly Build Cloud-Native
Become a software disruptor with Cloud-Native applications enable by Microservices, API-first design, DevOps & Agile Infrastructure.
Faster Time To Market
Our DevOps and AWS Certified experts will help your teams simplify and automate your software and cloud deployment success.
Keep Current With AWS Platform Services
Which services are right for you? We will advise on how to take advantage of the continuous innovations AWS has to offer
Automate deployment cycles to reduce manual effort, streamline testing, and accelerate development.
Our scripts optimize your cloud architecture for rapid scaling, instant failover, and security automation.
We simplify and help standardize CI/CD tools and processes to get releases out fast & eliminate errors.
ATG’s Data Center services can help ensure proper staffing and expertise, integration of new technology solutions, data security, business reporting, 24×7 operations, centralized service desk, and operations management.
Our team will provide you with around-the-clock L1, L2 and L3 service capabilities based on established metrics and your specific needs. ATG’s experienced IT personnel, ITIL standards and Six-Sigma processes can keep every aspect of your data center operations running with optimal efficiency. And that means you’ll have more efficient, reliable access to the important data that feeds your critical business needs.
Our services include:
Our network operation center (NOC) solution enables to run a centrally located operations center to closely administer, supervise, monitor and maintain end-to-end networks (LAN, WAN, VoIP, backbone links, cross connects, peering services and Telecom). Our dedicated NOC facility offers a complete range of offerings in the areas of service assurance and service fulfilment (managed services). It provides service-related insights and maps them to business drivers for enhanced optimization and cost benefits.
Our NOC services include:
IT Security is a hot-button issue for business services, IT infrastructure, and users. Security teams can quickly become flooded with alerts and information regarding vulnerabilities from both known and unknown sources. However, these notifications often lack information regarding its relation to the business which makes it difficult to identify what poses the greatest threat to the organization.
Improve efficiency of your organization’s security operation services by connecting security, IT, application and functional teams allowing them to have a definitive view of the organization’s security posture to respond to and remediate threats faster. Our platform offers security incident response, vulnerability response, and threat intelligence built into comprehensive workflows, orchestration, and automation within a single platform.
Our Security Operation Services Features Include:
We deliver expert real-time, health monitoring with smart hand responses and reliable service so customers have the resources they need to meet the demanding business and compliance requirements to maximize infrastructure up times. Our ability to respond to escalated issues promptly and with the appropriate skillset is what puts us above the competition.
We provide you with a continuous snapshot of your Technical operations 24×7 always. It also gives us a 360-degree view of your entire service model at all times, which helps us analyze symptoms and anticipate potential issues before they occur, streamlining your overall IT service and informing solutions for improvement.
Our support offerings include:
Datacenter Infrastructure Management | Global IT Infrastructure | NOC | SOC & TOC | Web Hosting | e-Commerce Solutions | Enterprise Resource Planning (ERP) | Systems Integration | Business Process Re-engineering (BPR) | Virtualization | AWS and Microsoft Azure.
Linux | Unix | OSx | Windows XP | Vista 7 & 10. Apple IOS | Android & Microsoft WPOS.
Cisco Call Manager (VoIP PBX) | Unity | Contact Center (Call Center) | Wireless Access Points | ISDN/Cable/ADSL modems | Firewalls | VPN devices | VoIP equipment | Mux | Switches (Layers 2-7) | UTM Devices | NAC devices | Global Link & Application Load balancer.
Apache Web Server | PHP | Sendmail | Qmail | Samba | Squid | OpenNMS | Nagios | Zabbix | DMS | Microsoft Exchange | Citrix | IIS | Microsoft Office | Open Office | Anti-Virus | CA Service Desk | Freshdesk | Zendesk | Heat | BMC Remedy | Service Now | Office365 | SharePoint | Microsoft Active Directory | Microsoft Dynamics | Navision and OpenLDAP.
MySQL | PostgreSQL | SyBase | DB2 | MS SQL Server | Oracle
VMware | Citrix | HyperV | Ovirt Virtualization | Dell | Hitachi | EMC NAS/SAN.
GitHub | Docker | Jenkins | Monit | Nagios | Zabbix | Solarwinds | ManageEngine.