The 2025 Guide to Scaling Global Capability Centers (GCCs) with BOT Outsourcing Models
Introduction Global Capability Centers (GCCs) are the backbone of global enterprise scalability, efficiency, and innovation. Valued at over $70 billion in 2024, the GCC market is projected to exceed $80 billion by 2025. To optimize costs and enhance operational excellence, businesses are increasingly adopting the Build-Operate-Transfer (BOT) model—a dynamic framework for setting up and scaling