ATG is a Global Business Services (GBS) company offering managed services solutions, business process management, and technological advancements to organizations seeking higher operational effectiveness, greater flexibility, and cost savings.
We help create a virtual extension of our clients’ enterprise with an operational framework which is simple, flexible and resilient. ATG enables its clients to extend current capabilities and build value-added services by providing global access to resources and diverse skill sets, including best practices in multiple processes and technology domains. Our services are designed to aid businesses improve their operational efficiencies, performance and reduce costs.
At ATG, we’re driven by the purpose of ‘building your business’. This fundamental premise differentiates our model and engagement approach, where your success becomes the very core of our relationship. We have designed a unique model where meeting the clients’ needs come first. This enables us to be agile and responsive in creating tailor-made solutions that meet our client’s needs. We believe in customer-first, and everything is aligned to deliver this promise.
Our approach to building and implementing client-centric solutions ensures that there are certain defining attributes in every aspect of our engagement.
Unlike a typical SLA driven engagement approach, we actually create your office remotely, where you and the leadership team has direct access to the employees and various vertical functions. Each employee enjoys the pride of place with the emotional attachment of working directly for your organisation and they’re an integral part of your organisational culture.
We make no compromises when it comes to infrastructure. This is evident in the state-of-the-art centers that we have built over the years in Raleigh, San Jose, Mumbai, Hyderabad and Bangalore. All these centers are interlinked and are also linked to large client sites through high-bandwidth communication links. The infrastructure and facilities at all ATG offices offer a warm and friendly environment to work in and are ably supported by various support groups that work around the clock to ensure smooth and seamless flow of operations. At ATG, infrastructure development is an ongoing investment, which not only keeps pace with the technological innovations in the market place but also meets the stringent security requirements of the clients.
Facilities comply with the client’s specifications | We give utmost attention to client data security
As a company dealing with enormous amounts data every day, we are constantly faced with one big question by our clients: How secure is your data with us? We at ATG have been consistently working towards implementing best practices that make our environment safe for handling confidential client data. Our efforts over the years have established our client’s trust in our ability to protect their data.
For this to happen, a concrete and fool proof Information Security Management System (ISMS) is prevalent across ATG. An ISMS is a set of policies and procedures to manage an organization’s sensitive data. The main goal is to minimize risk, be pro-active in controlling the impact of a security breach and ensure business continuity. To take our data security promise further, as part of our ISMS initiatives, we have recently been accredited with ISO 27001 certification.
To get an ISO 27001 certification, a streamlining of employee behaviour and processes is needed with data and technology, so that it becomes a part of the company culture. We are proud to announce that after a company wide effort, spanning six months, ATG is now ISO 27001 certified!