Posts

  • GBS Model in the AI Age

    GBS Model in the AI Age

    How artificial intelligence is reshaping the Global Business Services model, from centralizing finance and HR to using data analytics to elevate customer experience across every function. Key Highlights The GBS model is being redefined by AI, moving from a cost-centralization play into a multi-functional, analytics-led value engine. A multi-functional GBS integrates finance, HR, and customer…

  • GCC vs Managed Services: Own or Rent?

    GCC vs Managed Services: Own or Rent?

    Managed services rent you an outcome. A GCC lets you own the capability. Here’s how US leaders decide which is worth paying for. Key Highlights The real question isn’t cost, it’s ownership. Managed services rent you delivery; a GCC builds an asset you keep. Every managed services invoice buys an outcome you don’t own. When…

  • AI-Powered Cybersecurity: Moving from Reactive Defense to Continuous Risk Management

    AI-Powered Cybersecurity: Moving from Reactive Defense to Continuous Risk Management

    How AI-enabled security operations, governance, vulnerability management, and compliance can help enterprises build a more resilient and scalable security function. AI-Powered Cybersecurity in Practice AI is transforming cybersecurity from a reactive control function into a continuous, intelligence-led discipline. At Aeries, we have operationalized AI across security operations, governance, vulnerability management, compliance, and policy management to…

  • Aeries Technology Launches AxAI to Accelerate Enterprise Adoption of Agentic AI

    Aeries Technology Launches AxAI to Accelerate Enterprise Adoption of Agentic AI

    New offering expands Aeries’ enterprise AI portfolio from rapid prototyping through production deployment and managed operations NEW YORK, Aug. 04, 2026 (GLOBE NEWSWIRE) — Aeries Technology, Inc. (Nasdaq: AERT), a global provider of AI transformation and enterprise operations solutions, today announced the launch of AxAI, an agentic AI offering designed to help enterprises rapidly build, deploy, and scale…

  • Global Capability Center: 2026 Guide for US Companies

    Global Capability Center: 2026 Guide for US Companies

    What is a GCC, why enterprises are building one in India, and how to design it for capability ownership Key Takeaways A Global Capability Center (GCC) is an enterprise-owned capability hub that performs strategic functions under direct control, not a third-party delivery unit. India hosts 2,117 GCCs, 2.36 million professionals, and USD 98.4 billion in…

  • Offshore Development Center: How to Protect IP and Stay Compliant with US Regulations

    Offshore Development Center: How to Protect IP and Stay Compliant with US Regulations

    Building Secure, Compliant Engineering Teams Without Compromising Intellectual Property Key Highlights ODC security starts with ownership, not location. Strong IP protection requires legal, technical, and operational controls. RBAC, MFA, encryption, and secure CI/CD reduce exposure risks. SOC 2, HIPAA, GDPR, and CCPA guide to compliance requirements. Security audits should be continuous, not one-time exercises. Enterprise-owned…

  • How AI-Driven SDLCs Are Reshaping Engineering Productivity in Scaling GCCs

    How AI-Driven SDLCs Are Reshaping Engineering Productivity in Scaling GCCs

    In this piece, I explain why AI rarely improves GCC productivity on its own and why the real gains are decided by redesigning the delivery system that surrounds the team. Introduction When engineering productivity slips in a scaling GCC, the cause is almost never that the team got too big. It’s that the system around…

  • Build Operate Transfer Model: Tax Implications for US Companies

    Build Operate Transfer Model: Tax Implications for US Companies

    Setting up a Global Capability Center (GCC) in India through a Build Operate Transfer (BOT) model can be highly tax efficient. However, permanent establishment risk, transfer pricing requirements, capital gains exposure, and GST considerations must be addressed before the arrangement begins, not when ownership transfers. Key Highlights The Build Operate Transfer model creates tax implications…

  • Next Generation of GBS Beyond Shared Services

    Next Generation of GBS Beyond Shared Services

    As enterprises look beyond efficiency-driven shared services, GCCs are emerging as the operating backbone for AI-enabled, multi-functional Global Business Services. Key Highlights The next generation of GBS is shifting the focus from cost reduction to business value, customer experience, and enterprise transformation. In the GBS vs Shared Services evolution, GCCs are increasingly becoming the execution…

  • From GCC to CoE: Building Capability-Led Growth

    From GCC to CoE: Building Capability-Led Growth

    Why the highest-performing Global Capability Centers are evolving into Centers of Excellence Quick Take The most successful Global Capability Centers (GCCs) today are no longer built as delivery hubs. They are designed as Centers of Excellence (CoEs) that own capabilities, drive innovation, and create enterprise value. This shift from execution to capability ownership is helping…