The work culture at ATG offers you a working environment that’s completely aligned to the businesses that we build for our clients from across the globe. With us, you get to be an integrated part of our global businesses where you work exactly as per their corporate culture. Across fintech, healthcare, legal, banking, telecom and more, we are driving most innovative solutions for global clients from state-of-the-art centers that we have built over the years in Raleigh, San Jose, Mumbai, Hyderabad, Pune and Bangalore. Besides, we are driving solutions at the forefront of technology for our clients with high expertise in Artificial Intelligence & Machine Learning, Blockchain, IT services, ERP and Big Data Analytics.

An open, agile culture

At ATG we believe in offering you a rewarding growth path in a work environment that’s absolutely open and transparent. We connect with each other, our leadership teams and client teams with a sense of partnership. Ideas, solutions and innovations are always welcome in our work environment, and we seek people who fundamentally believe in the power of innovation at every level of their life and work. If you’re driven to work in a highly energetic, agile environment, ATG is the place for you. Look for a suitable opening from the list below and we will get in touch with you.

Employee Testimonials

Snehal Mistry,
Legal Services,
Mumbai

ATG is a fun place to work. Along with the regular work schedule, there are many activities for everyone’s interest. I have seen peoplefilled with passion.

There is a lot of positive energy in the environment and we do strive for every client’s success.

Shovan Bhattacharya,
Project Manager,
Hyderabad

From day one, I knew ATG was where I wanted to be. I was very impressed with the people I met during the interview process, and my respect for the ATG has increased over time.

The opportunity to make a difference each day and contribute to the overall success of the company is deeply rewarding. We have a diverse team with a wealth of experience and subject matter expertise. Coming up with solutions for a client can challenge you to think outside of the box. Helping clients achieve their business goals has provided me with valuable experience that I leverage each day, and has provided a skill set and expertise that has enable me to be successful in taking on new projects. It's truly the best company I've had the opportunity to be a part of, and I look forward to many years at ATG.

Bhagyasree Iragam Reddy,
Sr. Business Analyst, Hyderabad

I thoroughly enjoy working at ATG. I am surrounded by a diverse team; all intelligent and friendly people. ATG allows me the opportunityto be in contact with people from different countries, not only within the organization, but also with our clients from across the globe.

Everyone knows that we are here for one goal and at the end of the day it shows in our success. They take care of their employees and I look forward to having a long and successful career here.

Rohit Mundada
Assistant Manager - Finance, Mumbai

ATG is a perfect example for a successful start-up; I have been working here from past 5 months, in this tenure I came across multiple innovationsfrom Management & Employees.

In ATG, higher management have a good foresight on business and they are best at creating new Jobs and bring new projects. Coming to work life balance and employee perks, ATG is the best in taking care of employee benefits and it provides flexible timings, lunch/dinner, snacks and lot more.

Shailesh Yadav
Asst. Manager Finance, Mumbai

Joining ATG has been one of the best decisions of my life! Since joining ATG, I have had several challenging and exciting opportunities to lead a variety of projects.

My job allows me the unique opportunity to work with diverse people, both locally and globally.

Current Openings

No. of positions – 01
Type – Full-Time
Travel required – No
Functional Area: GL Accounting
Shift: General Shifys
Qualification Requirements
  • Senior Analyst (CA – 1-2 Years)
Experience & Exposure Requirements:
  • IT industry experience or experience in Big 4 or equivalent audit firm would be preferred.
Roles & Responsibilities:
  • Essential Roles, Responsibilities –
  • General Ledger accounting and preparation of monthly/quarterly financials.
  • Creates and processes monthly journal entries and maintains and updates prepaid/deferred schedules.
  • Maintain, manage and update GL records.
  • Preparing and posting standard, non-standard and adjusting journal entries.
  • Preparing supporting schedules and account reconciliations on balance sheet and income statement line items.
  • Responsible for resolving queries from auditor related to GLs.

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No. of positions – 01
Type – Full-Time
Travel required – No
Functional Area: Financial Planning & Analysis
Shift: UK Shift

Aeries Technology Group is a global services company offering technology, BPM and outsourcing solutions to organizations seeking higher operational effectiveness, greater flexibility and lower operating costs. We offer business value to our clients by combining operational excellence with deep domain expertise. Our bespoke solutions drive agility and excellence in our client’s business processes. Our deep domain expertise, client partnership approach and global delivery network help create sustainable business efficiency for our clients.
Website: http://www.aeriestechnology.com

Job Responsibilities:
  • Responsible for preparation and review of internal management reports and financial presentations for the Board of Directors
  • Assist with coordination of domestic and international locations in the preparation of financial reporting inputs
  • Assist FP&A leaders in analyzing current and past trends in key performance indicators including all areas of revenue, cost of sales, expenses and capital expenditures
  • Quarterly and Monthly Financial reports
  • Analyze complex financial information and reports to provide accurate and timely financial recommendations to management for decision making purposes
  • Supporting Senior Management Team and Departments heads with in-depth analysis
  • Implement and work with a Business Intelligence Tool and Dashboard reports
  • Prepare presentations to Board of Directors and Senior Management Team
Qualifications & Skills
  • Responsible for preparation and review of internal management reports and financial presentations for the Board of Directors
  • Assist with coordination of domestic and international locations in the preparation of financial reporting inputs
  • Assist FP&A leaders in analyzing current and past trends in key performance indicators including all areas of revenue, cost of sales, expenses and capital expenditures
  • Quarterly and Monthly Financial reports
  • Analyze complex financial information and reports to provide accurate and timely financial recommendations to management for decision making purposes
  • Supporting Senior Management Team and Departments heads with in-depth analysis
  • Implement and work with a Business Intelligence Tool and Dashboard reports
  • Prepare presentations to Board of Directors and Senior Management Team
Required
  • Bachelor's Degree in Accounting or Finance
  • Ready to work in shifts – 1pm to 10pm (May have to extend during financial closing)
  • Presentation and Advanced Excel Skills
Preferred
  • MBA – Finance, Accounts
  • Excel, VBA and Macro, Understanding of Systems
Education
  • Bachelor's Degree in Accounting or Finance or MBA Finance

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No. of positions – 01
Type – Assistant Manager
Travel required – No

Qualification Requirements:
MBA/ Post Graduate/ Graduate with relevant experience

Experience & Exposure Requirements:
  • Minimum 8yrs in Indian payroll (MUST) and relevant experience in HR Operational activities.
  • Excellent knowledge of payroll and compliance processes, procedure and system to be used in carrying out assigned task and complete understanding of the underlying concepts and principles.
  • Good working knowledge and understanding of all compliance processes such as PF, EPC, ESI, LWF, bonus, Gratuity etc. including documentation and return submission.
Roles & Responsibilities:
  • HR Operations: On boarding, new joiner Background verification etc. Monitors and establishes standards and procedures. Frequent audit, review and compliance with Policy & Procedures.
  • Identifies opportunities for improvement and resolves any discrepancies.
  • Employee details custodian – accurate employee database, e-employee records, employee files, Employee Record Keeping / Database Updation and Management
  • Payroll management – Payroll inputs, Audits, Income tax calculations, Checks and balances, Full and Final settlement,
  • Compliance – Internal and Statutory (PF, PT, ESIC, Labour welfare, Bonus etc) compliances.
  • Administration of Group Insurance benefits – Medical Insurance, Personal Accident Insurance and Term Life Insurance.
  • Management of various other Employee Benefits.
  • HRIS Management Leave with continuous focus on its performance, and functioning. Should be competent in handling the modules like – Attendance & Absence Management, Leave Management, Employee Life cycle management, Confirmation module, Performance Management, Separation module, Reimbursements, Benefits, Employee Query module etc.,
  • Manage the maintenance of HR Section of Employee Intranet and Internet.
  • Added advantage is there is experience in design, development and administration of Performance Management Process, Compensation and Benefits plans.
Essential Skills / Competencies:
  • Good Communication Skills
  • Evidence in maintaining and practicing strong confidentiality.
  • Excellent Organization skills.
  • Attention to details and Hands on, operational, data focused and strong understanding of HR Operations.
  • Ability to sense & align HR systems / processes to business requirements
  • Ability to work independently with minimal supervision
  • Well versed and experienced using Microsoft Office products - Word, Excel.

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No. of positions – 01
Type – Treasury Assistant
Travel required – No
Shift time – UK (flexible)

Qualification Requirements:
M. Com or equivalent qualification with 3+ Experience in Treasury
B Com. with 5+ years of experience in Treasury

Experience & Exposure Requirements:
Experience in IT systems for automation and management of Treasury operations
Advanced Excel/MS Office skills
Good analytical skills
Strong organizational skills

Roles & Responsibilities:
Prepares cash positions daily. Prepares and reviews periodic cash forecasts and allocate cash to be transferred at the beginning of each period to cover operational needs
Responsible for direct bank relationship management. Maintains database of global bank account details and facilitate documentation requirements
Analyses bank fees as related to cash and investments and make necessary recommendations to control costs.
Assists the Treasury Manager in maintaining the appropriate level of foreign currencies as per the needs.
Prepares report that presents excess cash investments position and management fees earned on a periodic basis. Prepares variance cash flow analysis report and highlight major variances. Ensures treasury management reports, agreements and all other required documentations are reviewed and stored for record keeping
Supports the Treasury Manager to administrate inter-company loans and related transactions
Carries out duties in accordance with the requirements of the performance standards and code of ethics
Liaises regularly with treasury management and divisions to understand ongoing changes in business activities and developments
Provides the Treasury Manager with adequate information to carry out his/her responsibilities. Undertakes other related tasks and duties as assigned by Treasury Manager

Essential Skills / Competencies:
Advances Excel/ MS Office

Preferred Skills / Competencies:
Analytical Skills
R12 Software Knowledge

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No. of positions – 03
Type – Executive / Sr. Executive
Travel required – No
Shift time – IST

Qualification Requirements
H.S.C / Graduate

Experience & Exposure Requirements
Exp. – 1 to 3 years
Telecom or Banking sector

Roles & Responsibilities
Market / Promote the product.
Customer follow-up.
Maintain daily MIS.
Reply to emails/customer queries, etc.

Personal Attributes
Decent communication skills.
Ready to stretch during month ends.
Confident.
Convincing skills.

Note – Looking for Immediate joiners or max 15 days’ notice period.

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No. of positions – 1
Type – Executive / Associate
Travel required – Maybe
Shift time – AMER

Job Responsibilities:
Responsible for driving renewal business and meet revenue targets within an assigned geography. This will require the ability to:
Meet monthly/quarterly and annual revenue targets
Quoting customers 90 days prior to contract expiration so that all customer accounts are resolved prior to the expiration date
Manage all renewal opportunities and activity notes in CRM system
Manage the opportunity pipeline from week to week, providing accurate and timely updates to Management on progress and outlook
Engaging in regular follow-up with Customers/Partners/Distributors for on-time execution of Purchase Orders for maintenance renewals.
Explain to Customers and channel partners the product and support benefits of continuing their maintenance contract
Qualify Customers for potential up-sell opportunities of support services
Maintain a strong understanding of current and new products, as well as promotions
Ensure proper customer data is collected and input into the database

Qualifications & Skills
Required
Language proficiency (with excellent written/verbal communication skills)
Minimum of 2+ years in Contract Renewal, Sales, Inside Sales and/or Customer facing role

Preferred
Experience in IT Products and Service Industry
Experience CRM systems, such as NetSuite or Salesforce a plus
A general understanding of Contracts and terms specific to maintenance
Experience managing and driving resale performance and developing joint enablement strategies is a plus
Excellent organization and time management skills; able to manage highly complex and/or critical customer issues

Desired Competence with reporting and information management tools, including MS Office (Excel/Word/PowerPoint)
Demonstrable experience in a role involving ‘critical thinking’: i.e. ability to analyze issues, make decisions and problem solve self-sufficiently,without requiring ongoing direction setting. Pragmatic decision making where exceptions are required.
Ability to manage and handle conflict professionally and to drive to resolution

Education Bachelor’s degree or equivalent in a numerate, technical or business discipline

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Location – Mumbai
No. Of Positions – 3
Languages Required – Japanese, Cantonese and Mandarin
Working in Shifts – Yes - (APAC – 7.00 am to 3.00 PM)

About: ATG
ATG is a global services company offering technology, BPM and outsourcing solutions to organizations seeking higher operational effectiveness, greater flexibility and lower operating costs. We offer business value to our clients by combining operational excellence with deep domain expertise. Our bespoke solutions drive agility and excellence in our client’s business processes. Our deep domain expertise, client partnership approach and global delivery network help create sustainable business efficiency for our clients.
Website - www.aeriestechnology.com

Job Summary
We are looking for Sales renewals associate with international multi-lingual skills to support our partner’s global sales team. Our partner is a leading provider of secure access solutions to both enterprises and service providers, offering Virtual Private Network (VPN), Network Access Control (NAC), and mobile security solutions to enable secured and seamless end-user connectivity.
The Sales Renewals associate will facilitate and drive contract renewals, follows up of the partner’s exiting client base.

Job Responsibilities:
Responsible for driving service renewals business and meet revenue targets within an assigned geography and time-period. This will require the ability to:

Meet monthly/quarterly and annual revenue targets
Quoting customers 90 days prior to contract expiration, so that all customer accounts are resolved prior to the expiration date
Manage all renewal opportunities, calling/following-up with customers, and logging activity notes in the CRM system (SFDC)
Manage the opportunity pipeline from week-to-week, providing accurate and timely updates to Management on progress and outlook
Engaging in regular follow-ups with Customers/Partners/Distributors for on-time execution of Purchase Orders, for maintenance renewals.
Explain to Customers and channel partners the product and support benefits of continuing their maintenance contract
Qualify Customers for potential up-sell & cross-sell opportunities of support services & the core-business
Maintain a strong understanding of current and new products, as well as promotions
Ensure proper customer data is collected and input into the database

Qualifications & Skills
Required
Language proficiency (with excellent written/verbal communication skills)
Minimum of 2+ years in Contract Renewal, Sales, Inside Sales, and/or Customer-facing role in the tech/telecom industry
Experience in IT Products and Software Service Industry
Preferred experience with ERP/CRM systems, such as NetSuite or SalesForce (primarily with SFDC)
A general understanding of contracts & terms, specific to maintenance of hardware & software products
Excellent organization and time management skills; able to manage highly complex and/or critical customer issues

Desired Competence with reporting and information management tools, including MS Office (Excel/Word/PowerPoint)
Demonstrable experience in a role involving ‘critical thinking’: i.e. ability to analyze issues, make decisions and problem solve self-sufficiently, without requiring ongoing direction setting. Pragmatic decision making where exceptions are required.
Ability to manage and handle conflict professionally and to drive to resolution

Education Bachelor’s degree or equivalent in a numerate, technical or business discipline
Reading, writing and speaking proficiency in any of the international languages - German, Spanish, Italian, French, Japanese, Cantonese and Mandarin

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No. of positions – 1
Years of Exp. – 3 – 5 Years
Technical Skills:
  • Hands on experience in managing Windows Server operating systems and IIS application
  • Experience in administration of Database servers ( MS SQL, My SQL, Oracle )  and with knowledge on SQL queries
  • Very good experience in troubleshooting and diagnosing issues related to Windows operating systems, VMware, Network, Storage and applications hosted on IIS.
  • Working experience with Service Now Incidents and work flow
  • ITIL knowledge preferred

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No. of positions – 1
Shift time – (EMEA shift) 2:00 PM to 11:00 PM
Years of Exp. – 7 – 8 Years

Essential Skills / Competencies:
  • Core SD consultant with knowledge on various Integrations
  • Experience into Functional of SAP-SD
  • Hands-on Experience on Integrations with various modules like FI, MM
  • Working knowledge on Interfaces (SAP & non-SAP systems)
  • Supporting other team members when required
Preferred Skills / Competencies:
  • SAP-Vistex & MM
  • Know-how of ALM tool

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No. of positions – 3
Type – Fulltime
Travel required – No
Shift time – Day Shift (Night Shift Once in 4 months)
Location - Hyderabad

Qualification Requirements:
B-Tech

Experience & Exposure Requirements:
Good experience in developing .NET and ASP.NET applications using .NET Framework 4.5 and MVC 4.0 and above
Good experience in C# coding and class libraries
Experience of (MS-SQL Server 2012) database development, querying , analysis, writing and reviewing stored procedures, functions and views using Transact SQL (Level of knowledge - Intermediate)
Ability to understand the database logical and physical schema and extend the existing schema with new DB objects as required without leading to regression bugs
Good implementation knowledge on Jquery
Knockout JS / Durandal JS knowledge (Basic / Intermediate)
Experience with code refactoring
Should have worked in Agile Scrum teams and is aware of Agile Scrum Delivery principles
Should have excellent communication, presentation and interpretation skills
Should be good at analyzing issues / situations and reasoning solution proposals

Roles & Responsibilities:
Take ownership and assume end to end responsibility including design, build, and unit test code
Able to specify, plan and deliver new or updated application functionality
Seasoned in understanding applications, data interfaces and hosting environments within
Plan the delivery of new or functionality enhancements
As part of the Applications team support the change management process on existing systems and implement new solutions in line with project implementations

Personal Attributes:
Strong communication and negotiation skills
Must be proficient in English (both written and spoken)
Must be Analytical and possess good problem-solving capabilities
Independent Thinker

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No. of positions – 1
Years of Exp. – 5 to 9 Years
Qualification Requirements:
  • Windows + Linux driver/internals
  • Windows device drivers, internals, kernel mode programming
  • Linux device drivers, internals, kernel mode programming
  • C, C++, C#
  • Good debugging skills with WinDbg, Gdb
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No. of positions – 3
Years of Exp. – 5 to 8 Years
Qualification Requirements:
  • BS degree in Information Technology Science
  • 5 - 8 years of solid software development experience
  • Expertise in one or more of the following languages: Java, ruby, C, C++, python, Perl
  • Background in linux system level development
  • Experience with GitHub, Jira Scrum or Kanban agile development methodologies.
Skills Preferred:
  • Understanding clustering technology, Linux file system, Storage, Networking, Open source packages available for clustering, system management tools/projects
Will work on:
  • Platform management , KVM virtualization,Linux kernel ,Server security
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No. of positions – 1
Years of Exp. – 8 to 10 Years
Qualification Requirements:
  • BS degree in Information Technology Science
  • 8 - 10 years of solid software development experience
  • Expertise in one or more of the following languages: Java, ruby, C, C++, python, Perl
  • Background in linux system level development
  • Experience with GitHub, Jira
  • Scrum or Kanban agile development methodologies.
Skills Preferred:
  • Understanding clustering technology, Linux file system, Storage, Networking, Open source packages available for clustering, system management tools/projects
Will work on:
  • Platform management , KVM virtualization,Linux kernel ,Server security

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Position Title – Sr Software Developer - Windows Linux Developer
No. of positions – 1
Type – Fulltime
Travel required – No
Shift time – India day shift
Mid Level Software Developer – 6-8 + years

Education and Skills

  • Bachelors / Masters / Engineering degree in Computer science or equivalent
  • Experience in the full software Development lifecycle through requirements, specification, design development, debug, test and sustaining.
  • Previous OS programming and product development or related experience
  • Windows device drivers, internals, kernel mode programming
  • Linux device drivers, internals, kernel mode programming
  • C, C++, C#
  • Good debugging skills with WinDbg, Gdb
  • Experience of OS internals such as Linux, Windows or other Unix operating systems
  • Knowledge of Network and/or Storage technologies and stacks an advantage
  • Experience in Agile Methodology and/or Waterfall Methodology
  • Experience with source control and bug tracking tools such as Subversion, git and Jira
  • Able to understand SW quality KPI’s
  • Ability to clearly understand requirements and translate it down to scope of work
  • Excellentwritten and spoken communications skills in English. Ability to work cooperatively in a local team and with the team in the US.
  • Strong analytical and problem-solving skills

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Position Title – Sr. Software Engineer – Verification Development
No. of positions – 1
Type – Fulltime
Experience – 3-8 Yrs
Qualification – Btech/Mtech/MCA or equivalent
Travel required – No
Shift time – General Shift
Sr. Software Engineer – Verification Development

Description

We have an exciting software engineering opportunity in our Bangalore development center for a creative and talented SW developer with object oriented coding skills. This person will be contributing to a complex and innovative verification effort with substantial programming content in order to automate the test and validation of our new and existing fault tolerant software product lines. This is an elaborate fully automated random environment that goes well beyond traditional verification by using stochastic methods to probe for and identify system faults.

This person will be part of the development team validating Stratus software solutions. This team is responsible for maintaining and enhancing our automated Objected Oriented product verification framework and extending our regression suite to enhance automated test coverage - especially in the area of faults; along with analysis of difficult issues that involve cross-functional software components including stacks developed by Stratus as well as open-source software. This work involves close interaction with the product development team when designing and developing tests for product features. In addition, this person will also take an active role in the design and development of the next generation of the automated test environment.


Position Requirements:
Strong Object Orientated background with experience in one or more of the following languages: Python, Perl or other Object-Oriented languages
3-8 Years of software development experience in industry or academic environment
BSEE or BSCS; MSEE or MSCS preferred.
Experience and desire to work in a RHEL/CentOS Linux development environment
Familiarity with the Red Hat Package Manager (RPM) is an asset.

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Position Title – Sr. Software Engineer – UI
No. of positions – 1
Type – Fulltime
Experience – 5-8 Yrs
Qualification – Btech/Mtech/MCA or equivalent
Travel required – No
Shift time – General Shift
Sr. Software Engineer - User Interface Development

Stratus is looking for a senior UI engineer to take the lead on the user and management interface of new and existing software product lines. We need someone who is highly motivated and enjoys working in a multi-disciplinary team. This engineer will be expected to design and develop software which provides the user interface to our product implemented using web technologies such as JavaScript, Java, XML, XHTML, XSLT, Ajax and DHTML. Experience working in a commercial software development environment with proven track record of bringing a design from concept to product will be key to your success.

We are looking for someone with demonstrated creativity who can balance time to market against functionality and ease of use to produce the ideal end user experience that is functional as well as appealing and easy to use. As a lead engineer you will be charged with ensuring the product works across most major browsers while staying current on that latest software trends, tools and methods. Your job will include applying your knowledge and making recommendations that can be applied to the current engineering practices and at the same time help guide the direction of the product.

Position Requirements:
Required languages: JavaScript, Java
5-8 years of solid software development experience
BS degree in Information Technology Science
Background in web technologies, languages and frameworks such as Apache Flex, JavaScript, JSP, ASP.NET, PHP, RoR, GWT
Deep understanding of CSS, XML, XHTML, XSLT, XSD
Experience with at least some of the following JavaScript component libraries: Dust, JQuery, ExtJS, YUI, Prototype
Understanding of Apache, Rest API, Junit, JSON
Knowledge of ruby, python, or PHP a plus

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No. of positions – 4
Type – Fulltime
Travel required – No
Shift time – Day Shift (Night Shift Once in 4 months)- Night Shift (7pm to 4am) & Swing Shift (2pm to 11pm)

Qualification Requirements:
Bachelors /Master’s degree in Technology

Job Responsibilities:
Creates/Owns the test cases/test scenarios and reports to QA lead for work.
Hands on testing experience is a MUST.
Works with QA lead, dev lead and architect.
Participate in Transition of the products/projects.
Analyzing, designing, and testing the frontend modules.
Revising programs and creating corresponding documentation as needed
Working on multiple projects to support operations.

Essential Skills / Competencies:
Good communication skills.
Functional and Automation testing.
Understanding of SDLC and STLC.
Experience working with Selenium.
Strong functional testing knowledge and concepts.
Familiar with Database access using tools to review test results.
Experience in preparing/executing test cases and reporting defects.
QA experience with .NET Projects.

Preferred Skills / Competencies:
Automation and database testing.
Exposure to Multiple Operating systems.
Visual Studio Online
Microsoft Test Manager

Desired:
Selenium with Java
TestNG, Data Driven, Keyword driven related Frameworks
Creating HTML Reports
Jenkins
Web services/API testing with any tool like Soap or rest client

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No. of positions – 1
Type – Fulltime
Travel required – No
Shift time – US shift (5.30 AM to 3.30 PM IST)

Qualification Requirements:
Requires BS in Computer Science/Engineering.

Experience & Exposure Requirements:
5+ years relevant work experience in customer facing roles providing technical support and or consulting to enterprise customers.
Demonstrable technical understanding of Operating System environments, programming and debugging skills, Kernel level troubleshooting and debugging a plus.
Strong knowledge of network protocols and data communications. Experience troubleshooting communication issues associated with LAN protocols, providing fault isolation and issue diagnosis.
Ability to quickly develop good working relationships with customers and other cross-functional team members.

Roles & Responsibilities:
Perform remote troubleshooting of incidents and exception situations, working closely with customer IT teams, and collaborating effectively with other support organizations. The Support Engineer takes the lead in driving all issues to closure and is responsible for the resolution of intricate operating system and application issues of a diverse scope.
Work with cross-functional teams to solve complex situations where critical thinking, problem solving, cross-functional leadership are required.
Participate in new product introduction activities. Provide and/or participate in informal or formal training and mentoring as necessary.
Collaborate and perform knowledge sharing activities to provide insight and assistance across our global support organization.
Deliver superior customer support on identified key/critical accounts as required.

Personal Attributes:
Strong communication and negotiation skills
Must be proficient in English (both written and spoken)
Must be Analytical and possess good problem-solving capabilities
Independent Thinker

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